Direct Ophthalmoscope/Otoscope Set

For customer returns and refunds, the customer must contact Entera Medical Ltd on hamed@enteramedical.com within 14 days of receiving the items to arrange return and receive a returns number for logging once received by the Company. Items must be in a resalable and sealed condition. A 15% restocking fee will be charged for orders returned due to error by customer when issuing refund.

For the return of faulty or damaged products during transit, the Company must be notified within 48 hours of receiving damaged goods on hamed@enteramedical.com or +447766991618

From when we receive the customer order and payment, we ask for a period of 2-3 weeks be allowed for customer receipt of the goods . This is as all items are made to order at HEINE and we rely on FedEx delivery to us in the UK, before we check the items and send via special UK delivery to the customer

D-886.11.021

Contact Entera Medical Ltd. citing the 'Article Number' & 'Product Name'

For a 10% discount quote 'primarycareophthalmology10'

Email: hamed@enteramedical.com

Tel: +44 (0) 7766991618